Simply Simply Simply Click and Collect your QuickStart self-install pack at no cost, from your nearest store that is collectPlus.

Simply Simply Simply Click and Collect your QuickStart self-install pack at no cost, from your nearest store that is collectPlus.

In the event your Virgin Media gear ever requires a tune-up don’t worry, we’ll sort it at no charge that is extra. This does exclude mistreatment and misuse, so do not make use of your V6 package being a coaster!

Simply Click and Collect

Simply Simply Simply Simply Click and Collect your QuickStart self-install pack free of charge, from your nearest CollectPlus store. Get going super fast once you self-install with this QuickStart pack.

It’s available if for example the home’s been connected to the system anytime within the last few three years.

Residence delivery

You could have your QuickStart self-install pack delivered right to your door for ?5. We’ll deliver all you need to get create in your time that is own. This method is available in case your home’s been connected to your community anytime within the last three years.

Engineer see

Certainly one of our designers should come and install your gear for your needs. You need to be in a position to book a call within fourteen days of one’s purchase and you may select a early morning or afternoon visit.

Ahead of the visit determine where you need your gear and invite 2-3 hours when it comes to installation. Some body over 18 years old has to be current whenever we install and we’ll provide a demo that is full of to make use of your kit before we leave.

After you have a confirmed install date, speak to your present provider and inform them you’re leaving. To attenuate the possibility of being without internet, arrange to just be disconnected after your Virgin Media connection begins. You ought to be in a position to maintain your phone that is current number, simply enter your details at checkout and we’ll perform some sleep. We’ll also deliver all of the information you want regarding the agreement, billing, etc by e-mail, in order to take full advantage of Virgin Media from the off.

Readily available for clients and current cable clients having a brand new solution. Contact us within 2 weeks of activation and we’ll reimbursement the very first planetromeo id month’s expenses and setup costs. You shall simply be charged for deals (such as for instance phone telephone telephone telephone calls, texts, acquisitions and improvements) you have made after activation. Your statutory liberties aren’t impacted.

After much more?

Broadband & Mobile

Television, broadband and phone packages

Get more done online, faster

At Virgin Media we use DOCSIS ® 3 technology and an unique thicker insulated cable that operates through the case to your residence and keeps the rate whatever the distance.

What this means is you may get the most from our awesome downstream that is fast no matter what far you might be from our case and much more individuals when you look at the home can share the text to complete every thing they love. Ideal for families that do more, watch more, and also more pleasurable.

Our quickest widely accessible speeds are seven times* faster than BT and Sky.

Television, broadband & phone

From ?33 four weeks

Broadband & phone

From ?28 30 days

Broadband & television

Take a look at our deal

Mobile phone & SIM discounts

Have a look at our latest provides

Television, broadband & phone

From ?33 per month

Broadband & phone

From ?28 four weeks

Broadband & television

Have a look at our deal

Cellphone & SIM discounts

Take a look at our latest provides

Could i keep my telephone that is existing quantity? May I keep my current phone quantity?

Could I keep my telephone that is existing quantity? Could I keep my telephone that is existing quantity?

Yes, we’ll even speak to your present landline provider to result in the switch since smooth as you can.

Ideally every thing goes efficiently, but whenever we can’t switch you over in the day we’ve told you, you may well be eligible to payment if it is delayed beyond one day time.

For more information please see our Automatic Compensation Scheme.

To be eligible for settlement, you can find criteria you’ll need certainly to satisfy:

• You’ll need to inform us within 30 times when you’ve switched effectively

• You’ll need to be switching to Virgin Media from another provider

• You’re perhaps perhaps not to blame for the wait into the switch

• Your current provider hasn’t unduly delayed the switch

If these requirements are met, we’ll:

• Pay you as an one-off credit

• Aim to pay for effective claims within two trading days

You’ll get yourself a credit in your next bill. We’ll work out of the quantity if you take your month-to-month airtime plan are priced at, dividing it because of the amount of times in per month then multiplying by the quantity of times the switch is delayed. (minimal credit is ?3. )

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